I am in Australia and had forgotten to send a birthday gift to my elderly father in the UK until the actual day of his birthday. Serenata Flowers were fantastic in getting the gift to my father on his special 87th birthday so he knew he had not been forgotten. Thank you for your fantastic service.

Service rating : Great customer experience on the ordering front quick and simple - missing confirmation email for peace of mind!
Product : The flowers were fresh and well arranged but for this price I was expecting a larger bunch, that would have been more in par with what I would usually get from another florist in W4.

First time I have ordered from this company and very pleased with result

Service rating : Very organized and caring. Last minute order delivered on time and regular update on-line as to progress of order was very reassuring.
Product : Lovely colours, unusual display and larger than expected

Service rating : the service is impeccable and even when something goes wrong, only once so far with poor quality flowers, the support and the commitment in sorting the things out are above expectations
Product : Just once flowers were not good. Any other time they were beautiful or wonderful. This time the January bunch exceede any possible expectation! Thanks